surveygizmo.comEnterprise Online Survey Software & Tools - Alchemer

Enterprise Online Survey Software & Tools - Alchemer Alchemer Recognized in the First Gartner Magic Quadrant for Voice of the Customer Learn More Support 1-800-609-6480 Login Why Alchemer? Plans & Pricing Individuals and small teams From simple to complex, survey and customer tools in right-sized plans that make it easy for you to get going. Learn More Enterprise and business Make your enterprise truly customer-centric. Not by replacing your CRM solution, by enhancing it. Powerful. Complete. Flexible. Secure. Learn More Additional products and services Already an Alchemer customer looking to augment your plan? Or make it do more? Let’s get you sorted. Learn More What can we help you solve? You might want to run a simple survey. You might want to change the world. Start by letting your people turn your customer feedback into truly transformative action. Start here Solutions Our Solutions Solutions Overview Activated NPS Risk Assessment Employee Experience Customer Engagement for Sales Return to Work Industries Education Healthcare Non-profits Government Use cases Voice of the Customer Customer Feedback Product Feedback Market Research Employee Assessments Marketing Feedback Collection What can we help you solve? You might want to run a simple survey. You might want to change the world. Start by letting your people turn your customer feedback into truly transformative action. Start here Services Professional Services The Alchemer Professional Services team can help you create and deploy the systems you need or teach you how to do it yourself. Learn More Panel Services The Alchemer Panel Services team helps you reach your desired target audience faster and more efficiently than ever before. Learn More Learning and Development The Alchemer Learning and Development team helps you take your projects to the next level with every kind of training possible. Learn More What can we help you solve? You might want to run a simple survey. You might want to change the world. Start by letting your people turn your customer feedback into truly transformative action. Start here Resources Help Center Support Help Blog COVID-19 Product Documentation Technology Technology Platform Security & Compliance Technical Integrations Surveys Polls Questionnaires Survey Tools What can we help you solve? You might want to run a simple survey. You might want to change the world. Start by letting your people turn your customer feedback into truly transformative action. Start here Start a free trial Transform into a Customer-Centric Organization. You might want to run a simple survey. You might want to change the world. Alchemer is the only voice-of-the-customer (VoC) and customer-experience (CX) solution that helps you transform to a truly customer-centric organization. By making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer – from finding them to keeping them. Why Alchemer? Start a Free Trial Start a free trial By accessing and using this page, you agree to the Terms of Use . Your information will never be shared. We help marketing and market researchers better understand their markets, so they can find more of their best customers. We help sales and sales operations understand and engage with their prospects, so they can get more of their best customers. And we help customer success and customer experience connect and respond, so they can keep more of their best customers. What can we help you solve today? What can we help you solve today? You might want to run a simple survey. You might want to change the world. Start by letting your people turn your customer feedback into truly transformative action. Start Here. Here are a few good places to start Increase customer retention and renewal rates Collect NPS feedback and close the loop quickly Integrate customer feedback into systems of operations Close more deals and larger deals Offer customers a hyper-personalized sales experience Build a customer-centric sales team Collect detailed enterprise risk ratings across the organization Automate and standardize vendor risk assessments Drive automation across the employee experience Accelerate the impact of employee engagement programs Use the pulldown or just give us a holler. Contact us Transform your business with Alchemer. Today, every organization collects customer feedback— but very few act on it. Alchemer takes the voice of the customer out of dashboards and puts it into the hands of your people. So they can build the customer ecosystem. So they can engage at the front lines. So they can workflow, integrate and report. Surveys The root and backbone of any survey software is allowing you to collect customer data (survey). Nobody has the expertise within this foundational function like we do at Alchemer. But only Alchemer allows you to do it your way. Within the systems you already use. From the simple to the ambitious. With flexibility and security. Workflows We allow you to workflow what you collect. Around your entire enterprise. Workflow based on logic, based on integration, based on whatever your needs. And while there are standalone workflow products on the market, we collect and workflow feedback to make sure your customers are at the center of your business. With Alchemer, their voices flow between departments and systems to make sure everyone hears the same voice and responds to it according to their relationship with it. Audience We help you to identify, access and manage your audience. And we integrate lots of ways to let you do this. We partner with panel providers like Cint and Lucid. But we also allow you to connect with Salesforce to grab a customer list or into Hubspot to grab a prospect list. We allow you to access. And manage. And communicate. Communicate We have lots of different ways of communicating with your audiences. We provide email tools, SMS text tools, video and audio tools. So you can communicate back and forth – and interactively – with either the people providing the feedback, or with those who are analyzing it. Analyze We believe the most powerful way to analyze your customer is in combination with other organization data. To put it another way, we’re not here to create one more analytic silo. We think it’s better to combine and leverage the Business Intelligence applications, sales software, analytics tools and dashboards that your company already loves and uses – in a seamless way. Just some of our partners who are transforming their business with Alchemer. “ The Alchemer platform is staggeringly brilliant. We use it to manage one of the world’s largest automotive research projects and we wouldn’t attempt it with anything else.” -John Pimm Head of IT, IRC Read About The Feedback Challenge Create your account. By accessing and using this page, you agree to the Terms of Use . Your information will never be shared. We help companies transform into customer-centric organizations. This is more than just customer listening or measuring the voice of the customer, it’s customer engagement that drives identification, acquisition, and retention of more customers. This is acting on feedback. Find Customer identification. We help marketing and market research see through all the noise to know which customers to really go after, which products really will hit the mark, and which moves will really succeed. By discerning what really matters most to customers. Product Management Marketing Panel Services Get Customer acquisition. You found them, now you have to convince them to join you. This is where we help sales and sales operations build customer engagement with deep understanding. By discovering. Authentically and powerfully. To drive more and bigger deals. Sales Motion Optimizer Market Research Keep Customer Success. We think every customer ought to be a best customer. So we help customer success and customer experience connect and resp...